Ravenna now supports Slack’s new Work Objects framework, replacing the older ticket mirror with a richer, more native Slack experience for ticket management.

The Notification Center provides a single, consolidated view of all actionable events in Ravenna. It helps teams stay on top of approvals, requests, and updates without switching between different surfaces.

Workflows can now automatically generate ticket links such as new Google Groups, Slack channels, or other resources and attach them to the original request for better visibility.

You can now take automatic action the moment a task is completed, including notifying the next owner. Automations now have access to both the current and future tasks in the sequence.

Teams can now open any custom request type form directly from the quick-create modal, making it easier to submit the right ticket from anywhere in Ravenna.